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26 May 2017

Full-Time Shopping Supervisor/Coordinator (Malaysia)

Agensi Pekerjaan KayElle Sdn Bhd (Malaysia) – Posted by Angeline chong Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Job Description

We are a E-commerce technology startup with a growth plan to launch our business across all major cities in Asia. We are searching for dynamic and motivated individuals to be part of our big family. You will be working with a high performing team that is constantly implementing new ideas and improving processes. If you have the passion for technology and food, we want your creativity!


We are looking for a responsible Shopping Supervisor to oversee the workflow at our hubs. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between shoppers and management.

The ideal candidate will be a competent individual who will be able to guide and train employees. He/She will be well-versed in processes under the role’s responsibility and will be results-driven and focused.

  • Assist Operations Manager in day to day operations
  • Manage team of shoppers, including setting goals for performance in ways that comply with operations’ plans and vision and communicate them to subordinates
  • Organize workflow and ensure that shoppers understand their duties or delegated tasks
  • Coordinate incoming shopping orders between shopper and rider
  • Check quality of goods in the order before check-out
  • Monitor employee productivity and provide constructive feedback and coaching
  • Receive complaints and resolve problems


  • Proven experience as supervisor or relevant role is a bonus
  • Excellent communication and interpersonal skills
  • Good in maths and able to communicate, read and write in English, and Malay
  • Aptitude for shopping and attention to detail
  • Work 6 days a week
  • High school diploma; Certificate in management or relevant discipline will be considered an advantage

Job Categories: Management Trainee. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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