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4 Nov 2016

Full-Time Korean Speaking Customer Service Officer

Agensi Pekerjaan Kayelle Sdn Bhd – Posted by admin Petaling Jaya, Selangor, Malaysia

Job Description

We are looking for a fluent Korean speaking candidate for a role in a global shared service centre. The candidate must be able to communicate effectively with the native Korean speakers and should be able to assist them in resolve technical issues related to IT and Business systems.

This position requires the candidate to provide quality support for the company’s global standardized applications, standard IT solutions, workplace and related business processes. The candidate will be the first point of contact for all customers addressing their issues, making preliminary analysis and incident classification, resolving or dispatching incidents in according to the agreed Service Level Agreements. The candidate also provides input for projects, tasks and initiatives upon assignment.

Candidates with experiences in Customer Services are encouraged to apply.

Key Requirements:

  • Candidate must possess at least a Bachelor’s Degree in Computer Science/Information Technology or equivalent.
  • Required skill(s): incident management, service level agreement, Korean.
  • Required language(s): English, Korean
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Damansara Heights.
  • Full-Time and Contract position(s) available.



Job Categories: Customer Service. Job Types: Full-Time. Job Tags: korean-speaking-jobs-malaysia. Salaries: 40,000 - 60,000.


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